Grand Hotel Europe, Lucerne
About the Hotel
The Grand Hotel Europe in Lucerne is steeped in the charm of the Belle Époque and located along the picturesque Lake Lucerne promenade. Guests experience a mix of historical elegance and contemporary amenities. It offers views of the mountains and easy access to the nearby Old Town and notable attractions such as the Chapel Bridge and Lion Monument. The hotel's attentive service aims to meet guests' needs while preserving a sense of warmth and hospitality.
Location
Located just a 15-minute walk from Lucerne's city center, the hotel is conveniently close to public transport links and major attractions. The Swiss Museum of Transport is within walking distance, while the nearby lakeshore offers opportunities for scenic walks. Zurich Airport can be reached in approximately 90 minutes by train or car, making the hotel accessible for both leisure and business travelers.
Rooms
The hotel features 177 individually furnished rooms that blend old-world elegance with modern conveniences. Each room is equipped with amenities such as a flat-screen TV, free Wi-Fi, and secure safes. Some rooms offer private balconies with views of the lake or mountains, providing a tranquil retreat. Standard family rooms include a sofa bed to accommodate children, while the luxurious Europe Suite includes a separate seating area for added comfort.
Eat & Drink
The Bellevue restaurant serves a sumptuous breakfast buffet and offers a selection of classic Swiss and international dishes for lunch and dinner. The stylish Europe Bar is a popular spot for drinks, offering a taste of the vibrant golden twenties atmosphere. Al fresco dining is available on the terrace, where guests can enjoy a scenic view of the lake during pleasant weather.
Leisure & Business
The Grand Hotel Europe provides well-equipped meeting rooms for seminars, workshops, and corporate events. Guests can enjoy leisure facilities, such as a spacious gym, a tennis court, and access to the nearby beautiful natural surroundings. The hotel can accommodate a variety of events, from intimate celebrations to larger gatherings, including exclusive use bookings for private functions.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Luggage storage
- Lift
- Currency exchange
- Vending machines
Sports & Fitness
- Golf course
Guest Parking
- Electric kettle
Services
- Laundry
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Garden area
Room features
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Parquet floor
Location
Reviews and Ratings
I had a mixed experience at the hotel. The room was decent but lacking some amenities like air conditioning and a refrigerator, which was a bit disappointing. However, the service from the staff was exceptional, and they even managed to secure tickets to a sold-out concert for us. The location was convenient for exploring the town, although the dining options were a bit confusing. The hotel facilities were sufficient for a comfortable stay.
The hotel is nicely located close to Luzern main station with a lovely view of the lake. The rooms are comfortable but lack some amenities. The service was a mix of impolite interactions for large groups and kind assistance with baggage. The location allows easy exploration of key sights in Luzern. The dining experience offers simple options, but the quality could be improved. Overall, a decent choice for its value.
I had a great stay at the hotel with its fantastic location close to the city center shops and restaurants. The room was nice but could use some modernizing. The service was excellent overall, although there was one small hiccup at breakfast. The dining experience offered a nice selection of Swiss delights. Overall, a good value for the money.
The hotel offers big and spacious rooms with beautiful balconies overlooking the lake. The cooling system doesn't cool the room but provides a scenic lake view. The service is top-notch with staff going above and beyond to assist. The location is convenient, close to public transportation and a pleasant walk to the town center. The dining experience is average but indulgent pastries stand out. Overall, a charming stay with a mix of pros and cons.
I had a pleasant stay at the hotel with friendly service and a convenient location near the Swiss Transport Museum. The rooms were spacious and had a nice TV, but could benefit from updating. The dining was simple, and the facilities were adequate for my needs.
I absolutely loved my stay at the hotel! The rooms were big, comfortable, and extremely clean, although they were somewhat basic. The location was perfect, allowing me to explore the waterfront, the Swiss Transportation Museum, and the charming bridges of Luzern with ease. Despite the amazing views from my balcony overlooking the lake, I found the dining options to be a bit mediocre, not matching the high standards set by the beautiful surroundings. The service, unfortunately, left much to be desired, with impolite and unhelpful staff interactions taking away from an otherwise delightful experience.