The hotel offers amenities for your comfortable stay and unforgettable experiences
Spacious & Comfortable
“Our room exceeded expectations with a spacious layout, beautifully decorated interiors, and incredibly comfortable beds.” view full review
Delicious Breakfast
“Breakfast was a highlight of our stay, featuring an extensive menu and perfectly cooked dishes in a beautifully decorated dining area.” view full review
Affordable Parking
“The onsite parking was conveniently priced at 25 fr per night, making it an easy choice for our stay.” view full review
Charming Aesthetics
“The hotel's traditional style was amazing, especially in the bar where we enjoyed a cozy atmosphere complemented by elegant decor.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Luggage storage
Lift
Currency exchange
Vending machines
Sports & Fitness
Golf course
Guest Parking
Electric kettle
Services
Laundry
Tours/Ticket assistance
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Spa & Leisure
Garden area
Room features
Heating
Soundproofed rooms
Sitting area
Terrace
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Haldenstrasse 59,
Lucerne,
Switzerland,
6002,
Canton of Lucerne
Map view
Haldenstrasse 59,
Lucerne,
Switzerland,
6002,
Canton of Lucerne
City landmarks
Bridge
Chapel Bridge
1.6
km
Square
Lion Monument
1.2
km
Museum
Swiss Museum of Transport
900 m
Event hall
Lucerne Culture and Congress Centre
1.8
km
LucerneSwitzerland
Lake Lucerne
1.5
km
Museum
Glacier Garden of Lucerne
1.4
km
Museum
Bourbaki Panorama
1.2
km
Bridge
Spreuer Bridge
2.0
km
Church
Church of St. Leodegar
920 m
Bahnhofstrasse 11a
Jesuit Church
1.8
km
LucerneSwitzerland
Old Town Lucerne
1.7
km
Casino
Grand Casino Luzern
730 m
Museum
The Rosengart Collection
1.9
km
Museum
Alpineum
1.6
km
Haldenstrasse 31
St Mark's Church
650 m
Park
Inseli Park
2.2
km
Mall
Nationalquai
700 m
Church
Franciscan Church
2.3
km
Musegg Wall
1.7
km
Beach
Lido
1.3
km
Museum
Modern Art Museum
1.7
km
Hirslanden Hospital St. Anna
740 m
Hertensteinstrasse 30
Matthauskirche
1.2
km
6004 Lucerne
Museggmauer
1.9
km
Public Building
Town Hall
1.7
km
Museggmauer
The Nine Towers
1.8
km
Hertenstein street
1.7
km
Square
Schwanenplatz
1.7
km
Museum
Richard Wagner Museum
2.6
km
Seebad Luzern
2.6
km
Nearby
Haldenstrasse 31
St Mark's Church
600 m
Park
Dreilindenpark
600 m
Restaurants
Tivoli - Das Restaurant Am See
230 m
Haldenstrasse 16A
Seecafe
680 m
Haldenstrasse 6 6006 Luzern
China Shanghai 3
780 m
Haldenstrasse 23
Takrai
910 m
Haldenstrasse 9
Rebstock Restaurant
1.0
km
St.-Leodegar-Strasse 3 6006 Lucerne
Hotel Hofgarten Restaurant
1.0
km
Stadthofstrasse 14 6006 Lucerne
Cafe Corso
980 m
Stiftstrasse 3
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Friendly staff
Great location
Room amenities
Dining confusion
7.4/10
Very good
Rooms
7.2
Location
8.5
Service
7.8
Dining
6.5
Guest reviews
7.4/10
based on 6 reviews
4/5
based on 624 reviews
8.0
8.0/10 based on 638 reviews
#39 of 71 hotels in Lucerne based on Tripadvisor
Katie
United States,
March
2024
7.4/10
I had a mixed experience at the hotel. The room was decent but lacking some amenities like air conditioning and a refrigerator, which was a bit disappointing. However, the service from the staff was exceptional, and they even managed to secure tickets to a sold-out concert for us. The location was convenient for exploring the town, although the dining options were a bit confusing. The hotel facilities were sufficient for a comfortable stay.
Rooms
6.0
The room was equipped with basic amenities but missed important features like air conditioning and a refrigerator, which was a letdown.
Service
9.0
The staff was attentive, caring, and went above and beyond to assist us, even securing tickets to a popular concert that was sold out.
Location
8.0
The hotel's location was great for taking leisurely walks along the lake and exploring nearby attractions like the Swiss Transportation Museum.
Dining
7.0
The dining experience was a bit confusing and could have been better organized, but the food quality was satisfactory.
Facilities
7.0
The hotel had basic facilities that met our needs during the stay.
Friendly staff
Room amenities
Charles
United Kingdom,
September
2023
7.0/10
The hotel is nicely located close to Luzern main station with a lovely view of the lake. The rooms are comfortable but lack some amenities. The service was a mix of impolite interactions for large groups and kind assistance with baggage. The location allows easy exploration of key sights in Luzern. The dining experience offers simple options, but the quality could be improved. Overall, a decent choice for its value.
Rooms
7.0
The rooms were comfortable but a bit basic in terms of amenities.
Service
7.0
The service had moments of impoliteness for large groups but was generally polite, nice, and helpful.
Location
9.0
The hotel is conveniently situated near Luzern main station, offering easy access to key attractions and a beautiful lakeside view.
Dining
6.0
The dining options were simple and could benefit from more variety and improved quality.
Facilities
6.0
The hotel provides basic facilities with room for improvement in dining options.
Lisa
United States,
June
2023
7.8/10
I had a great stay at the hotel with its fantastic location close to the city center shops and restaurants. The room was nice but could use some modernizing. The service was excellent overall, although there was one small hiccup at breakfast. The dining experience offered a nice selection of Swiss delights. Overall, a good value for the money.
Rooms
7.0
The room was nice but in need of modernizing. There wasn't much walking space around the bed due to the layout.
Service
9.0
The service was excellent, very cordial and focused. However, there was a slight issue with one lady at breakfast.
Location
8.0
The hotel's location is ideal, within walking distance to the city center shops and restaurants. Also close to the lake for a lovely stroll.
Dining
8.0
The dining experience was delightful with a nice selection of breads, cheeses, and fresh fruits. However, there was room for improvement in the meat and cheese offerings.
Facilities
7.0
The hotel provided laundry and tours/ticket assistance services which added convenience to the stay.
Rachel
United States,
June
2023
9.0/10
The hotel offers big and spacious rooms with beautiful balconies overlooking the lake. The cooling system doesn't cool the room but provides a scenic lake view. The service is top-notch with staff going above and beyond to assist. The location is convenient, close to public transportation and a pleasant walk to the town center. The dining experience is average but indulgent pastries stand out. Overall, a charming stay with a mix of pros and cons.
Rooms
8.5
The rooms are big and spacious with lovely balcony views of the lake.
Service
9.0
The service was excellent, with staff attentive to every need.
Location
9.5
The hotel's location is ideal, by the side of Lake Lucerne and close to public transportation.
Dining
6.5
The dining experience, while below average, features indulgent pastries.
Facilities
8.5
The hotel offers laundry and tours/ticket assistance.
Lake views
No air conditioning
Jim
United Kingdom,
May
2023
7.4/10
I had a pleasant stay at the hotel with friendly service and a convenient location near the Swiss Transport Museum. The rooms were spacious and had a nice TV, but could benefit from updating. The dining was simple, and the facilities were adequate for my needs.
Rooms
7.0
The rooms were spacious and had a nice TV, but they could use some updating.
Service
9.0
The service was friendly and cooperative, making my stay enjoyable. They even helped secure tickets for a sold-out concert.
Location
8.0
The location was very good, offering a nice walk along the lake to the center of town.
Dining
6.0
The dining options were basic, with simple and not very varied choices. The quality was acceptable but could be improved.
Facilities
7.0
The facilities were sufficient for my needs during the stay.
Convenient location
Room updating needed
Chris
United Kingdom,
May
2023
6.8/10
I absolutely loved my stay at the hotel! The rooms were big, comfortable, and extremely clean, although they were somewhat basic. The location was perfect, allowing me to explore the waterfront, the Swiss Transportation Museum, and the charming bridges of Luzern with ease. Despite the amazing views from my balcony overlooking the lake, I found the dining options to be a bit mediocre, not matching the high standards set by the beautiful surroundings. The service, unfortunately, left much to be desired, with impolite and unhelpful staff interactions taking away from an otherwise delightful experience.
Rooms
8.0
My room was clean and amazing, offering a beautiful balcony overlooking the lake and spacious interiors.
Service
5.0
The service, especially at the reception desk, was not friendly, and staff seemed annoyed when I asked for assistance. It was quite disappointing.
Location
9.0
The location of the hotel was fantastic, right in front of the lake and close to Luzern main station, making it convenient for exploring the city.
Dining
6.0
The dining experience at the hotel was not as extensive as expected, with limited choices, especially for individual guests.
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